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Illustration of facility contracts, schedules and work orders on assets.

Industry

ERP for Facility Management

Facility contracts are judged on response and compliance. Both depend on planned work being raised on time and reactive work being recorded against the right asset and contract.

Illustration of facility contracts, schedules and work orders on assets.

What we hear

The problems that bring people here

  • Planned work slips

    Preventive maintenance depends on someone checking a schedule.

  • SLA performance unproven

    Response times asserted rather than evidenced.

  • Contract profitability unclear

    Labour and parts not attributed to the contract that consumed them.

  • Asset history scattered

    No single record of what was done to an asset.

The approach

How the system handles them

  • Schedules generate work

    Planned jobs raised on date or usage automatically.

  • Response recorded

    Logged, assigned and completed times captured on the job.

  • Cost to the contract

    Labour and parts attributed where they were consumed.

  • History on the asset

    Every job retained against the asset record.

What the day-to-day looks like

The sequences that change most when the work moves onto one system.

Planned maintenance

  1. Schedule defined per asset
  2. Work order raised automatically
  3. Technician records work on site
  4. Parts issued from stock
  5. Cost posted to the contract

Reactive call

  1. Call logged against asset and contract
  2. Assigned with SLA target
  3. Attended and completed with evidence
  4. Response performance reported

Products for this sector

Modules that typically carry the load — from the product catalog, not duplicated here.

What changes for a facility management business

  • Planned maintenance raised without manual prompting
  • SLA performance evidenced from job records
  • Contract profitability based on attributed cost
  • A complete history against each asset

See how BPS supports facility management

A working session on a process that is painful today — not a slide deck. Bring the documents you actually use.