Service
Customisation
Where a process is genuinely specific to how you operate, it is built rather than worked around. Custom documents, calculations, reports and screens are developed against the same data model, so they behave like the rest of the system.
What it covers
Custom documents
Document types and workflows specific to your operation.
Custom calculations
Pricing, costing or commission rules that standard logic does not cover.
Custom reports
Reporting in the format a regulator, owner or board requires.
Custom applications
Web and mobile applications built around the same records.
How it runs
Each stage has an output you can check before the next one starts.
Requirement
The gap is stated as a business outcome, not a screen. Standard configuration is ruled out first.
Specification
Behaviour, edge cases and acceptance criteria agreed in writing before build.
Build
Developed against the shared data model so it inherits permissions and audit trail.
Acceptance
Tested against the agreed criteria with your data.
Release
Deployed with documentation, and carried forward through upgrades.
What you get
- Written specification with acceptance criteria
- Developed and tested customisation
- Documentation for administrators
- Upgrade path for the customised components
Industries served
Contracting & Construction
Project budgets, subcontractors, progress billing and retention together.
Manufacturing
Bills of material, production orders, shop-floor progress and costing.
Real Estate & Property
EstateSuite for operations; iEstate for intelligence — one connected real estate platform.
Facility Management
Contracts, preventive schedules, work orders and assets.
Ready to see it on your operating model?
A focused walkthrough — your projects, leasing, finance and reporting. Not a slide deck.

